FAQs

Frequently Asked Questions (FAQs)

Bridal Designer Wear

1. What is Bridal Designer Wear?

Bridal Designer Wear is a luxury bridal fashion brand based in Lahore, Pakistan, offering handcrafted bridal and formal designer wear. Our mission is to make premium, intricately designed bridal fashion accessible while maintaining the finest craftsmanship and detailing.

2. How can I place an order?

You can place an order directly through our website bridaldesignerwear.com
 by selecting your desired outfit, adding it to your cart, and proceeding to checkout. Once your order is placed, our team will contact you to confirm the details and share bank deposit instructions for payment.

3. What payment methods do you accept?

We currently accept bank deposits only.
Once your order is confirmed, you’ll receive our bank account details to complete your payment.

4. How long does shipping take?

Orders are processed within 2 business days after payment confirmation.
Delivery usually takes 10 to 15 working days depending on your location and courier availability.

5. What is your return and exchange policy?

We offer 30 days for returns from the date of order placement.
Exchanges are available if:

The item is defective or damaged upon arrival, or

The wrong product was shipped.

To request an exchange, please contact us within 5 days of receiving your order.

6. How can I track my order?

Once your order has been dispatched, we will provide a tracking number via email or WhatsApp, which you can use to track your parcel with the courier service.

7. Do you offer custom stitching or alterations?

Yes, we offer custom stitching and alterations for select designs. You can share your measurements or customization requests with our team after placing your order